Can’t remove product image

  • Unknown's avatar
    kichiyou7 · Member ·

    I deleted the product images, that I have transferred from my drop shipping Printify company, on all of my listings, I placed a new product images that has watermarks on it(for the security of my art designs), but on the product gallery still shows me one mock-up picture with no watermarks, black color on all of my listings. When I go to edit product, there is nothing, you can’t see this one picture.

    I will attach pictures, so you can see how old product image still stays there, and I cant
    Thank you for your help!!!

  • staff-blorbo · Staff ·

    Hi there,

    Please contact WooCommerce support directly for help with their plugin. The forum you’re posting in now is for the hosting provider, WordPress.com, and we can only help with sites that are hosted on our servers.

    If you’re using the free version of WooCommerce you can post in their community forum, here:

    https://wordpress.org/support/plugin/woocommerce/

    Or if you’re using any premium or payment gateway add-on downloaded from WooCommerce.com you can reach live chat and email support here:

    https://woocommerce.com/my-account/create-a-ticket/

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