can’t sign in and forget password functionality is not working

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  yolgrobler · Member · Jun 29, 2021 at 7:02 pm

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  The username and password I used is not working. The functionality of the forget password is also not working – does not send me a link to my inbox. Can’t get into my site now.

  The site I need help with is http://www.hirebright.co.za. It is not hosted by WordPress.com or connected with Jetpack. This site is not linked to my WordPress.com account.

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  fstat · Staff · Jun 30, 2021 at 7:16 am

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  Hi there,

  Your site is not hosted by us (WordPress.com). It is using the open-source WordPress software and it is hosted elsewhere. Therefore, you need to contact your hosting provider regarding your issue.

  We’re only able to provide support for WordPress websites that are hosted by us. If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

  WordPress.com vs. WordPress.org