Cant sign into Gravatar

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  adwellen · Member · Apr 21, 2017 at 12:58 am

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  I sign into wordpress, it works. I click on my profile photo to change it and it redirects me to Gravatar. When I attempt to log in on Gravatar it says I need to verify my e-mail and that it will send me a verification message. It never sends me that e-mail so I can’t log in. It is not in my spam or junk folders.

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  gemmacevans · Member · Apr 21, 2017 at 12:22 pm

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  Hi adwellen,

  It never sends me that e-mail so I can’t log in. It is not in my spam or junk folders.

  Thanks for checking your spam and junk folders. I’ve sent an email to the address on your account. I’ll follow up with you there about the next steps. Please let me know if you don’t receive it.

  Thanks!

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  adwellen · Member · Apr 21, 2017 at 8:16 pm

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  I got your e-mail and responded to it, but I haven’t heard back from you. I still am unable to login to Gravatar, and Gravatar support has been nonexistant so far.

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  adwellen · Member · Apr 21, 2017 at 8:32 pm

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  Please just give a me a live support link or a phone number so I can talk with someone.

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  gemmacevans · Member · Apr 22, 2017 at 9:44 am

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  Hi adwellen,

  I’ve replied to your email and activated your account, so you should be able to login into Gravatar now.

  We don’t have a phone number, but Live Chat support is available with any of our paid plans.

  Let me know if you have any further problems.