Can’t transfer a website to my name

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  randymal2018 · Member · Jan 2, 2019 at 11:30 pm

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  Hi, I am the principal of Hector Thiboutot Community School and the previous Vice-Principal is trying to transfer the old website back to my name. https://my-htcs.com/
  However she is having difficulty doing so. Is there anything you can do to advise? Thanks.

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Jan 3, 2019 at 10:23 pm

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  Hi there,

  What issue is she running into when she tries to transfer the site back to you? Does she have access to the account that the site is under? If so, she can follow the instructions on our support page in order to get it transferred back to you:

  https://en.support.wordpress.com/transferring-a-site-to-another-wordpress-com-account/

  Hope this helps. Let me know if you have any other questions. Thanks!