Can’t upgrade my account

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  sepecam96 · Member · Aug 5, 2020 at 12:10 am

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  I tried to upgrade my account saying that my account is currently unable to be upgraded an to contact you.

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  sepecam96 · Member · Aug 5, 2020 at 12:11 am

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  Las compras están actualmente deshabilitadas. Por favor contáctenos para volver a habilitar las compras.

  That is the message I get when I try to pay.

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  kokkieh · Staff · Aug 5, 2020 at 6:57 am

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  Hi there,

  Please click the Contact us link in that message to submit a support ticket directly to our billing support team. They will then follow up with you via email.

  If you’ve already done that, please be patient while waiting for a reply via email.

  We cannot help with this in the public support forums, so I’m closing this thread to further replies.