can't view dashboard, can't change anything on site
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every time I click on the link, the page goes blank, then returns me to the page I was on before. Is there some sort of bug?
Blog url: http://aleesasmusings.wordpress.com/The blog I need help with is: (visible only to logged in users)
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Hi there,
(1) How are are connecting to the internet and to WordPress.com?I’m asking because the way you connect to the internet (mobile, satellite, DSL, dial-up) and to your blog, and how many proxy server jumps etc. it takes to connect can cause problems. There maybe be problems with your ISP and/or with the proxy servers. Also note that the main dashboard isn’t designed to work with touch devices through the tablet and smartphone browsers.
(2) Exactly which browser and version of it are you using. If you don’t know click here to find out > http://whatsmyuseragent.com/
Note: If you are running IE9 in compatibility mode then be aware that it renders as IE7 and IE7 is not supported.(3) Have you tried?
clearing your browser cache and cookies > http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
using the browser with all extensions or add-ons disabled
updating the browser to the latest stable version (not a buggy BETA browser version) http://browsehappy.com/(4) Are you logging in using the secure https:// log-in? see http://en.support.wordpress.com/https/
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Hi, thanks for your answers, but unfortunately none of them helped. I’ve tried two different computers in different locations, one with Chrome and one with Firefox, I’ve cleared the caches, and I’ve read the info on secure login, but can’t find the Users –> Personal Settings option anywhere.
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Dashboard > Users > Personal Settings
http://aleesasmusings.wordpress.com/wp-admin/users.php?page=grofiles-user-settings
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