can't view my page and can't pull up my domain

• 

  victoriajodeanauthor · Member · Feb 27, 2013 at 3:14 am

  • Copy link
  • Add topic to favorites

  I’m getting notifications by email, other people are reading my posts, I can access my Dashboard, I can post, posts are going to facebook, etc., but I can’t view my WP page. Also, it’s been 6 days since I bought a go daddy domain but I’m still getting error messages and can’t pull up the domain. On the godaddy site, it shows my domain is forwarded to https://ns3wordpress.com. HELP!

  The blog I need help with is: (visible only to logged in users)

• 

  kardotim · Member · Feb 27, 2013 at 1:06 pm

  • Copy link

  Looks like your domain (victoriajodean.com) is not pointing to WordPress.com name servers yet. Please go to your domain registrar’s site and log into the control panel. You will need to update the name servers as below:

  NS1.WORDPRESS.COM
  NS2.WORDPRESS.COM
  NS3.WORDPRESS.COM

  For more information, please visit the help documentation provided by the registrar and our support page:
  http://en.support.wordpress.com/domain-mapping/map-existing-domain/

  Let us know if you have any questions!

• 

  victoriajodeanauthor · Member · Feb 28, 2013 at 12:34 am

  • Copy link

  GoDaddy helped me solve it – apparently all THREE domain servers are required in order for the forwarding to be recognized by WordPress. I looked for a contact phone number at WP for help – none available that I could find. Fortunately, GoDaddy does provide real human-on-the-other-end-of-the-phone support and they helped me resolve the issue. I’m up and working now. Thank God! It only took 7 days – the same amount of time God took to create the world – perhaps there’s a moral in that?