Can't write or access blog/profile/settings

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  beatumbleweed · Member · Apr 10, 2019 at 12:54 pm

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  Hello – my blog is there, but I’m trying to add an entry by clicking “+Write” and it brings me to a blank white screen. When I try to access anything through settings, it does the same. I am on a macbook. Using Chrome. Thanks.

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Apr 10, 2019 at 3:19 pm

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  Hi –

  Thanks for writing to us. Does the issue continue if you try working from a different browser?

  Check your Chrome settings, and disable any browser extensions that are active. Those can interfere sometimes.

  I’d also clear the cache of the Chrome browser. Here are the steps to do that: https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache