Card Charged

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  addamnorth · Member · Feb 13, 2022 at 6:17 pm

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  I need a refund on my card and deactivate my renewal, I do not know which wordpress account though.

  Please help me.
  Thank you so much!

  Correct account: Unknown

  The blog I need help with is: (visible only to moderators and staff)

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  staff-totoro · Staff · Feb 13, 2022 at 7:52 pm

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  Hi there,

  I do not see any upgrades under your @addamnorth WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/.

  Is it possible you made your purchase under a different login? What is the URL of the site associated with the upgrade you are needing help with? Happy to check in our system so we can take a closer look.