Card expired
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Dear Sir or Madam,
The reason I contact you is because my credit card was about to expired and you have been trying to renew the year suscription so I can keep my account. I updated the details of my card this morning in my Paypal account so I think it should be all fine now.
Nevertheless, I tried to updated the details from the link supplied but I’m not able to remember which email address I ended up using. So now it says I’m not the owner.
As said, the card details are up to date now and the next time wordpress will try to do the payment it should be fine. But I would really appeciate if you could have a look and let me know why apparently I’m not the owner of impresionesdelmundo.com
thanks in advance
Patricia
The blog I need help with is: (visible only to logged in users)
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Hi there,
The subscription for impresionesdelmundo.com is indeed owned by a different account.
Can you please log in with the username enunacita?
If you’re not able to log in, you can reset the password by using the following tool:
https://en.wordpress.com/wp-login.php?action=lostpassword
If you don’t remember the email associated with that account, you can enter the username enunacita and then you need to check all the email addresses you have access to for the reset email.
If resetting the password does not work for you, then I need you to follow our Account Recovery guide:
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