Card update

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  lemariescheunwebcoza · Member · Nov 28, 2022 at 6:34 am

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  Good day,

  I would like to update the card details for the https://icon-foods.com/ account. Since I took the domain and website and everything over (NEED TO CHANGE PAYMENT DETAILS SO THE DEBIT ORDER GOES OFF FROM MY BANK ACCOUNT). But for some reason it looks like I have 2 different accounts with the same email address ((email visible only to moderators and staff)).

  Depending on the password I enter it takes me to 2 different accounts. But using same email address.

  I would like to delete the account that doesn’t have a website created yet. And would like to keep the account that has the Icon foods website.

  Please assist urgently.

  Kind regards
  Lemarie Scheun

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

  The blog I need help with is: (visible only to moderators and staff)

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  aleone89 · Staff · Nov 28, 2022 at 3:40 pm

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  Hello there,

  Many thanks for reaching out.

  This site is not hosted with us on WordPress.com, but using the open source WordPress software at another hosting provider. This is a bit different to a site hosted on WordPress.com. You can read about these differences here: https://en.support.wordpress.com/com-vs-org/

  You would need to reach out to the hosting provider for help in renewing that.