categories can not be edited.

sekeno · Member · Jul 5, 2014 at 7:13 pm
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Kategorileri düzenleyemiyorum. Açıklama yazmak istediğim zaman hata veriyor.

I can not edit categories. Description gives an error when I want to write.

The blog I need help with is: (visible only to logged in users)
timethief · Member · Jul 5, 2014 at 8:46 pm
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I’ll tag this thread for Staff assistance because I do not know how to help you. Another Volunteer may answer prior to Staff but I tagged the thread so it will not fall through the cracks and escape attention.

Please post a screenshot. You can use http://snag.gy/ to share screenshots. Or you can use the WordPress.com guide I linked to and upload it to your Media Library, and return to this thread to provide the file name so Staff can examine it.

Please also subscribe to the thread so you are notified when they respond and please be patient while waiting.
sekeno · Member · Jul 5, 2014 at 8:55 pm
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Thank you for your attention. Turkish forum will help no one. Therefore, I am writing here.
timethief · Member · Jul 5, 2014 at 8:58 pm
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May I please have the following information?
(a) Exactly what kind of device are you using to connect to the internet and to WordPress.com?
(b) Exactly which browser (and version of it) are you using. Check here if necessary http://www.whatbrowser.org/
sekeno · Member · Jul 5, 2014 at 9:09 pm
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Of course.
(a) The Lenovo V560 laptop.
(b) Opera 22
timethief · Member · Jul 5, 2014 at 9:10 pm
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Thank you as I believe Staff will need that information.
sekeno · Member · Jul 5, 2014 at 9:11 pm
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Thank you
timethief · Member · Jul 5, 2014 at 9:14 pm
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You’re welcome.
rachelmcr · Member · Jul 7, 2014 at 1:00 pm
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Hi there,

Can you let me know exactly what change you tried to make? Please let me know what category you tried to edit and what changes you wanted to make to the category. That will help me investigate this for you.
sucihazi · Member · Jul 7, 2014 at 5:33 pm
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Hi,
Category description is empty. I want to fill. Enter a description of when I’m having trouble with this message: Category not updated.
timethief · Member · Jul 7, 2014 at 5:35 pm
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Which category? What is the name of it please?
sekeno · Member · Jul 7, 2014 at 5:38 pm
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Eklenti of the category name
rachelmcr · Member · Jul 8, 2014 at 9:11 am
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What text are you trying to enter in the category description?
sekeno · Member · Jul 8, 2014 at 9:50 am
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I want to write about the category description.
rachelmcr · Member · Jul 8, 2014 at 11:57 am
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Can you please reply with the exact text you are trying to write as the category description? I’d like to test it to see if I can reproduce the error you’re getting. That will help me investigate the problem.
sekeno · Member · Jul 8, 2014 at 12:08 pm
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My English is not good. I may have misunderstood you. I want to fix the following categories: Eklenti. I want to write the following in the description: WordPress Eklentileri.
rachelmcr · Member · Jul 8, 2014 at 12:57 pm
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Thank you, that is the information I needed. :)

I’m not sure why the category description is not updating. I’m checking with my team now to investigate the problem, and I will let you know as soon as I have more information for you.
haberadiyaman · Member · Jul 8, 2014 at 2:07 pm
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Thank you for your attention :)
sekeno · Member · Jul 8, 2014 at 2:09 pm
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I wrote my other account. Sorry.
rachelmcr · Member · Aug 18, 2014 at 5:21 pm
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Hi there,

I’m sorry for the delay getting back to you about this. Our developers were able to fix the issue with the category Eklenti on your site. Please let me know if we can do anything more to help with it. :)

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