Category option under products not appearing
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I’m currently building my website in WordPress, and I’ve recently come across an issue where I cannot find the categories option under products; only three options appear: all products, add new product, and reviews. I want to be able to add or edit the existing product categories, but right now I cannot find the solution to this problem.
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The most likely reason the Categories option is missing is that your User Role has been set to something other than Administrator or Shop Manager, such as a custom ‘Product Editor’ role that lacks the manage_product_terms capability. However, if you are the Admin, the issue is often a Screen Options conflict or a third-party plugin (like a sidebar editor or a ‘Client Interface’ customizer) that has hidden that specific menu item to simplify the dashboard. To verify this, try navigating directly to the categories page by adding edit-tags.php?taxonomy=product_cat&post_type=product to the end of your site’s admin URL. If you can access the page directly but it’s missing from the menu, you likely have a plugin or theme function ‘unsetting’ that menu item for your user profile.
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Thank you for the reply,
I tried the URL method, but it gives me this error: “You need a higher level of permission…Sorry, you are not allowed to manage terms in this taxonomy.” I find this weird because when I go to users, my role is as admin, same email as well. I’m not sure if there’s another way to make sure I’m actually the administrator so I can see categories. -
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