chancel and refund
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Dear Support,
today my fellow student and me purchased two wordpress domains (benjaminprobst.com and stefanielandvogt.com). Furthermore we purchased the wordpress design portfolio theme DAISHO. Unfortunately we didn´t realize, that now it isn´t possible to adjust the theme for those domains. We rather need to find another webhost to work with the DAISHO theme, respectively in order to make extensive modifications.
If we make use of the “chancel and refund” function, how much money will we get back and when will our domain names be available again? We need them ASAP. It is very urgent!
I am looking forward to a soon response. Thank you very much in advance.
Kind regards,
Benjamin Probst
Blog url: http://benjaminprobst.wordpress.com/The blog I need help with is: (visible only to logged in users)
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benjaminprobst.com can be refunded in full within the next 48 hours, but if we cancel the domain, it can take up to several weeks, and we can’t guarantee that your domain will be available to you again once canceled.
If you want to keep using your domain but you don’t want to use WordPress.com anymore, you don’t have to cancel it.
Instead, you can move the domain to another site, using the Domain Administration tool under Store > Domains, at the bottom of the page.
If you don’t want benjaminprobst.com at all, please reply to confirm.
As for stefanielandvogt.com, it can also be refunded in the next 48 hours, but I’ll need to see the request from the stefanielandvogt user who purchase it in order to proceed.
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Hello macmanx,
thank you very much for your fast response. I would like to cancel benjaminprobst.com.
Stefanie is going to do the same by means of the official “cancel and refund” function.
Can you please confirm. Thx again!
Benjamin
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I have canceled and refunded your domain as requested.
Please let us know if you need any further assistance!
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