Chane name address to the domain

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  katherinecardenas28 · Member · May 12, 2014 at 12:21 am

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  I have changed my blog address, but after 2 weeks it doesn’t work

  The blog I need help with is: (visible only to logged in users)

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  rachelmcr · Member · May 13, 2014 at 4:36 pm

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  Hi there,

  I see that you purchased a domain mapping upgrade to use the domain akpartners.com with your blog.

  It looks like the domain name akpartners.com was registered through GoDaddy in January 2004. If you registered the domain then, you can map it to your WordPress.com blog following the steps here:

  Map an Existing Domain

  You’ll need to change your name servers to the following:

  • NS1.WORDPRESS.COM
  • NS2.WORDPRESS.COM
  • NS3.WORDPRESS.COM

  If you’re not sure how, you’ll need to contact GoDaddy for assistance with that step.

  If you did not purchase the domain akpartners.com then, I’m afraid that it’s unavailable for use. You’ll need to pick another domain name to use with your blog. If you didn’t register the domain, let me know, and I can either refund your purchase or give you credit toward a new domain purchase.

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  katherinecardenas28 · Member · Jun 6, 2014 at 4:19 am

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  Hi Rachel,

  thanks for your support. I tried to change as your advice, but I couldn’t do it, the domain is already registered by another account. The point is that wordpress didn’t say it. I would like to have the refund of my purchase.

  Thanks,

  Katherine

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  kardotim · Member · Jun 9, 2014 at 8:15 am

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  Sorry about that, the domain mapping upgrade of akpartners.com has been canceled and refunded. You can see your other upgrade listed at https://akpartners.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades

  Please let us know if you need any further assistance!