change back to premium theme

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  elleasami · Member · Apr 22, 2015 at 4:23 pm

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  I just wanted to try a different theme and changed it for a few second. When I wanted to change back to my Premium theme “Profile” it didm`t work. I could not find a button for it, when I checked in the theme library I only had the chance to buy it again….

  What can I do? How can I change back to my Profile theme? Its my current business website, so its important to have it changed back asap.

  Thank you!

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · Apr 23, 2015 at 2:59 am

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  You should be able to see that theme here:

  https://poleartistleipzig.wordpress.com/wp-admin/themes.php?search=profile

  Then just hover over and click the button to activate.

  Let me know if you have any trouble.

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  elleasami · Member · Apr 23, 2015 at 7:28 am

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  No, it does`t work. When I hover over to the theme it only says “buy” and “preview” …. but I already bought it.

  Also, when I look at “My Upgrades” in the dashboard it says that my Profile theme is “activated”…

  Still can`t change it back… HELP!

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  staff-ozmodiar · Staff · Apr 23, 2015 at 5:49 pm

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  Ahhh, I see the issue.

  You purchased Profile for poleplace.wordpress.com and not for poleartistleipzig.wordpress.com. If you would like to transfer Profile from one site to another, you can do so here: https://wordpress.com/my-upgrades

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  elleasami · Member · Apr 24, 2015 at 6:15 am

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  ahhh, thank you. that`s it. i totally forgot about that. ok, now I’m relieved. Thank you so much.

  :)

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  staff-ozmodiar · Staff · Apr 24, 2015 at 4:06 pm

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  Not a problem. Happy to help.