Change Name Servers

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  brownsugarfoodblog · Member · Mar 25, 2021 at 11:36 pm

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  Hello,

  I need to change my name servers but I do not see the option on how to do that. My website is bsugarmama.com and when I log into WordPress.com I do not see “domain”. Maybe I have another account that I’m not remembering but I need help with this ASAP.

  Thanks!
  Nicole

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  staff-mckluskey · Staff · Mar 26, 2021 at 8:25 am

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  Hi Nicole,

  It looks like you do have another account because that domain is not associated with brownsugarfoodblog.
  You will want to log out and log back in with the correct email address.

  If you don’t remember the credentials, please check out this page and fill out the Account Recovery form to regain access to the account:

  https://wordpress.com/support/account-recovery/.

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  brownsugarfoodblog · Member · Mar 29, 2021 at 7:20 pm

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  It is asking me to authenticate my account in order to recover. I am not sure where to find any of those items. Where can I find the information to authenticate my account?

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  staff-blorbo · Staff · Mar 29, 2021 at 7:24 pm

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  Please send an email to passwordhelp (at) wordpress (dot) com explaining the situation, and we’ll see if there’s anything we can do for you.