change nameservers OR get an EPP code

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  dkispertblog · Member · Dec 10, 2021 at 8:42 pm

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  I want to change my nameserver to a bluehost so that my blog and main website are in one place

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-blorbo · Staff · Dec 10, 2021 at 8:44 pm

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  I don’t see any registered domain names under your account here.

  If you’re referring to debbykispertnutrition.com that is already registered through Bluehost, so you’ll make these changes through them.

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  dkispertblog · Member · Dec 10, 2021 at 8:46 pm

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  the domain was changed to debbykispertnutrition.blog

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  dkispertblog · Member · Dec 10, 2021 at 8:48 pm

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  the current nameservers are wordpress and I cannot change them through the upgrades…it will not give me an option to change

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  staff-blorbo · Staff · Dec 10, 2021 at 8:53 pm

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  debbykispertnutrition.blog belongs to a different account here, not the one you’re currently logged in under.

  If you do not recall the password for the correct account, we have some options for you at https://wordpress.com/support/account-recovery/

  Once you’re logged in under the correct account, you can change the domain’s name servers by following the steps at https://wordpress.com/support/move-domain/change-name-servers/

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  dkispertblog · Member · Dec 10, 2021 at 9:13 pm

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  here is what happened…I purchased a new domain vs adding a domain through my main website that is hosted by bluehost. I contacted an agent and he assisted me with a refund after I purchased the correct blog website through my current host, or so I thought…i just learned that the host is wordpress

  I still own debbykispertnutrtion.com AND i only want to use debbykispertnutrition.blog
  I NEVER received any of the account access info to verify my ownership of the new site.

  Now what do I do?

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  dkispertblog · Member · Dec 10, 2021 at 9:24 pm

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  also, now when I log into what I believe is the blog, it takes me to the .com vs the blog account!

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  staff-blorbo · Staff · Dec 10, 2021 at 11:15 pm

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  You are currently logged into the wrong account. The account you’re logged in to does not have access to debbykispertnutrition.blog so we cannot assist you with this.

  If you do not recall the password for the correct account, we have some options for you at https://wordpress.com/support/account-recovery/

  Once you’re logged in under the correct account, you can change the domain’s name servers by following the steps at https://wordpress.com/support/move-domain/change-name-servers/