change of admin email address

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  arekanteknoloji · Member · Nov 16, 2021 at 1:01 pm

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  I have not been getting the confirmation email after changing the the admin email address of my wordpress. I also tried to change it through myPhpAdmin but it’s not changing when I log in to my wordpress. the old email address is still there

  I need help on this.

  Thanks

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staff-blorbo · Staff · Nov 16, 2021 at 7:45 pm

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  I don’t see any WordPress.com sites under your account here.

  What is the URL of the site with the problem?

  NOTE: We can only assist with websites hosted here at WordPress.com. If you’re using the WordPress software, but hosted elsewhere, you will need to reach out to your hosting provider or the WordPress.org community for guidance: https://wordpress.org/support/

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  arekanteknoloji · Member · Nov 17, 2021 at 3:56 pm

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  The url of the site is https://arekanteknoloji.com

  and yes its hosted on WordPress.com

  Thanks

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  aleone89 · Staff · Nov 17, 2021 at 4:06 pm

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  Hello there,

  It looks like this site is a self-hosted WordPress site, which is a bit different to a site hosted on WordPress.com. You can read about these differences here: https://en.support.wordpress.com/com-vs-org/

  This means you would need to reach out to https://uk.godaddy.com/contact-us on why the site is not able to change the admin email of the site.

  I hope this helps.