Change of card and package

  • Unknown's avatar
    srdskane · Member ·

    Hi!
    The person who built the site had a credit card connected to WP, but now I am Admin.
    But since the other person ordered the Premium package WP will not accept my renewal of the Premium package and says: (Swedish) Denna prenumeration köptes ursprungligen av en annan användare. Be prenumerationens ägare att förnya prenumerationen. (Enlish/Google translate) This subscription was originally purchased by another user. Ask subscription owners to renew your subscription.

    What to do?
    In Englsi

    The blog I need help with is: (visible only to logged in users)

  • staff-ozmodiar · Staff ·

    Can you ask the original owner to post here and request that the upgrade ownership be transferred to you?

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