Change password emails
-
I am the only admin of the site and I am receiving emails similar to the below
From: WordPress
to me
Password changed for user: -
Hi there,
I do not see any sites under your @kaoutarbat WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/sites.
Is it possible you created your site under a different login? Is it the case that you are using another provider like GoDaddy, Bluehost, Hostgator, etc. instead? What is the URL of the site you are needing help with?
Happy to check in our system so we can take a closer look.
-
Thanks for your reply. I am using Hostgator. Website: https://jobsblend.com
Can you please check? I received so far 6 emails of password change from the following email address
WordPress <(email visible only to moderators and staff)>
-
We can’t help with sites not running on the wordpress.com platform. An email wordpress@… is send from your site, only (email visible only to moderators and staff) are send by wordpress.com.
Support for your site is at https://wordpress.org/support/ -
Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites hosted elsewhere; we can only assist with sites hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
https://wordpress.com/support/com-vs-org/.You can look for help at the community forums here: https://wordpress.org/support/forums/.
http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.
-
- The topic ‘Change password emails’ is closed to new replies.