Change profile photo

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  terry78745 · Member · Jul 15, 2016 at 7:36 pm

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  change profile photo

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  staff-doublebassd · Staff · Jul 15, 2016 at 7:37 pm

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  Hey there!

  You can update your Profile Photo by visiting your Profile Settings, moving your mouse over your current Profile Photo, and clicking Update Profile Photo.

  For more on updating your photo, please visit our support page:

  Manage My Profile

  Thanks!

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  terry78745 · Member · Jul 15, 2016 at 7:50 pm

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  Hi again – I tried all your instructions and every time I click on the photo it tells me to log on with wordpress, I do, and overtime it gives me the same message. “Sign in to Gravatar with WordPress.com Connect”, I’ve done that several times and always the same thing

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  staff-doublebassd · Staff · Jul 15, 2016 at 8:18 pm

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  Hi there,

  That sounds like a browser issue. Please clear your browser cache and try logging in again. Or, try logging in using a different browser.

  Let me know if you still have trouble.

  Thanks!

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  terry78745 · Member · Jul 15, 2016 at 8:59 pm

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  Hi again – yes I did both. Still, the same thing is happening

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  terry78745 · Member · Jul 15, 2016 at 9:00 pm

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  I tried doing it on my smart phone – still the same thing is happening

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  terry78745 · Member · Jul 16, 2016 at 1:39 pm

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  This is what it tells me overtime I sign in to edit my picture

  “We sent you a confirmation email!

  We sent an email to (email visible only to moderators and staff) when you signed up for Gravatar.

  In this email you will find a link that, when clicked, will bring you back to a confirmation page. Once you’ve confirmed your email, you can start using Gravatar.

  If for some reason you did not receive the confirmation email, visit the WordPress.com help page where you can find a link to resend the confirmation email. If you are still having trouble, feel free to get in touch and we’ll do our best to get you sorted!

  You can also review our FAQs or search our support documents.”

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  terry78745 · Member · Jul 16, 2016 at 1:40 pm

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  Can you please take my picture down for me. Thanks

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  staff-doublebassd · Staff · Jul 18, 2016 at 6:54 am

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  Hi there,

  There is a glitch in our system that prevented you from receiving the activation e-mail from us. We apologize for the convenience. However, I have fixed the issue in our end, so you should be now able to log into Gravatar and update or remove your profile photo. Let me know if you have any questions.

  Thanks!