change the name of my account and reverse the mistake I made (see explanation)

• 

  competra · Member · Jun 2, 2014 at 7:22 pm

  • Copy link
  • Add topic to favorites

  This isn’t a website issue. This is about changing the name of my account. I misunderstood what I had to do, though, and paid the $13 for Mapping, because that’s what seemed like the solution WordPress was offering …. You can keep my $13, I don’t care. Just please help me unwind the mess I’ve made and get me the name change I want. The URL I was given when I originally joined WordPress is “theflyinthefridge.wordpress.com.” The address I want now, though, is “KarindelaPenha.wordpress.com.” I’ve managed to establish a new name for my blog: Dona Quixote. But then I went completely wrong (via the Mapping instructions). Now, if I click the link ‘Dona Quixote’ on my page, it brings up my website — which is hosted by Godaddy, and has nothing to do with my blog. The same thing happens if I type ‘theflyinthefridge.wordpress.com’ into the address bar — my website opens up. I’ve contacted Godaddy and all is well there, so it’s something at the WordPress end that needs to be changed back to what it was before I made this mistake. I can’t find any instructions to undo what I’ve done. And clearly I can’t find any instructions to change the name on my wordpress url — otherwise I wouldn’t be in this mess. It’s quite possible that I just wasn’t using the right terminology with the wordpress FAQs, and I accept responsibility for that. But now — please tell me how to fix this.
  Again, there are 2 problems:
  1) Reversing what ever changes I made via mapping
  2) Changing my wordpress url from “theflyinthefridge.wordpress.com” to “karindelapenha.wordpress.com.”
  If by upgrading to Premium it will entitle me to SPEAK ON THE PHONE to a wordpress person, I’ll do it. Because I’m squandering way too much time this way.

  The blog I need help with is: (visible only to logged in users)

• 

  gracejiyoung · Member · Jun 2, 2014 at 11:13 pm

  • Copy link

  HI there,

  So from what I’m reading I’m assuming you want to change the address from “theflyinthefridge.wordpress.com” to “karindelapenha.wordpress.com” and remove the domain mapping?

  That’s simple enough. You can change a site address ending in wordpress.com by following the steps here:

  http://en.support.wordpress.com/changing-blog-address/

  Please note that the final step in changing your site address allows you to keep or discard the old address. If you are changing your site address so that you can use the address for a new site, please be sure to keep the old address.

  As for removing the domain mapping, I can provide you a full refund since you won’t be using it. Just reply to confirm.

  As for phone support, we currently only offer support by email and forums, and I’m sure we can help you this way! However, if you decide to upgrade to WordPress.com Business we do provide Live Chat support. There are a lot of other upgrades with that – a free domain, unlimited space, VideoPress, Custom Design, and 50+ Premium Themes.

  Feel free to reach out if you have any questions!