Changed domain and url name -> can’t access website nor change it back
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Hi! I changed my domain and url name to a broken domain name and now I can no longer access my site nor change it back in the same way I did before. I’m trying to read forums on how to do it, but I can’t figure it out or understand. I’m a COMPLETE newb here. I don’t know how to use an FTP or how to get to wp-config.php or whatever, and I’m not understanding the sites explaining them. I need a LOT of help.
WP.com: Unknown
Jetpack: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Hi,
It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.
We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:
https://wordpress.org/support/forums/
Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.
If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:
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However, this page may be helpful in your situation
https://wordpress.org/support/article/changing-the-site-url/
Please remember that any followup questions should be directed towards the forum at:
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