Changed domains

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  ewsinc · Member · Apr 1, 2021 at 7:40 am

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  I had changed my site url to another site url/domain name in settings. And now my site does not work

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  therefoiam · Member · Apr 1, 2021 at 1:01 pm

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  Hi there,

  You will need to access your site through the new URL you used. Did you add a custom domain or a free site URL provided by WordPress.com, e.g mysiteurl.wordpresss.com.

  You can read more about changing site addresses here:https://wordpress.com/support/changing-site-address/ Please also let us know if you were trying to add a custom domain.

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  therefoiam · Member · Apr 1, 2021 at 1:08 pm

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  once you change the site URL to a new one, it stops working. The site will be available only at the new address, What was the old address, and what is the new address?

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  staff-mckluskey · Staff · Apr 2, 2021 at 8:54 am

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  @ewsinc, what you described wouldn’t be possible on WordPress.com; I guess you’re talking about a WordPress site hosted elsewhere; we are not able to help with those.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so we can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/.

  You can look for help at the community forums here: https://wordpress.org/support/forums/.