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  doctorceilings · Member · Nov 16, 2022 at 11:27 pm

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  Hi,
  I’ve tried multiple times to upload a new page/link to our website. On the admin side it says the changes have been saved and published. I can even see the history of those changes. However, when I go to the live website none of those changes have been made. I cleared the caches on my computer, but can’t find how to do that on the WordPress site anywhere.
  Please help :)

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Nov 18, 2022 at 2:23 am

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  Hey there, the site you shared here isn’t actually hosted with us, so I can’t really see what’s wrong.

  I’d recommend testing with this plugin:

  Health Check & Troubleshooting

  You can temporarily switch themes & deactivate plugins to see which one is the culprit, without affecting the live site. Then you can contact that theme or plugin’s support directly.

  Going forward, these forums are primarily for sites that use our free-tier hosting. We’re a little different from the WordPress software itself:
  https://wordpress.com/go/website-building/wordpress-com-vs-wordpress-org/

  You’ll want to create an account at https://wordpress.org/support/forums/ so you’ll have access to the correct community for your site. Or, you’d be welcome to host here; your plan would get direct support.

  I hope this helps!