Changes not publishing

  • Unknown's avatar
    isha1307 · Member ·

    My live website is not reflecting changes I made in a project beyond a certain time. When I go to my WordPress dashboard (through the hostgator) and look at the project under portfolio, it gives the option to Preview changes. The changes are reflected here but not on the live website if I see it from any browser on any device. I need help in figuring out why and how to publish all changes on the live version.

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Hi there,

    We can’t help directly because we don’t host your site on our WordPress.com managed hosting. As a result we don’t have the ability to take a closer look at your site.

    Instead your host (Hostgator) uses the open-source variant of the WordPress platform which functions differently than what we offer here on WordPress.com. The good news though is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

    The folks over in the open-source forums are more familiar with these kinds of issues and are in the best position to help, thanks!

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