Changing domain contact email

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  dearbornhistoricalmuseum · Member · Nov 1, 2023 at 11:02 am

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  Our museum account was suspended when the domain tried to renew because emails were sent out to verify the owner. The email listed was an old one and does not receive emails anymore. Now I am trying to update the email to my new address but the system will not let me. It says it send a verification email to my old and new. The old and I cannot access and my new one I never receive the verification email. Please help, I am very frustrated, we need to get the site back up and live. Thanks

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  aisajib · Member · Nov 2, 2023 at 8:28 am

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  Hi there!

  Sorry to hear that you’re having trouble. It appears you have an open ticket with us, and one of my colleagues replied to your email earlier today. To keep all communication in one place, could you please check your inbox and reply to the email?

  Thanks!