Changing log-in and email for account

  • Unknown's avatar

    I need to contact support without being able to access my dashboard. My blog that I use is Jessdenneyphotography.com.

    My original email was hacked ((email visible only to moderators and staff)). I changed the email on my account to be (email visible only to moderators and staff). I got the link to verify, but I cannot log-in. Not sure what to do!

    Please contact me!
    [Personal details removed by staff]

    I had to set-up a new blog (trippthedogblog) that I don’t want just to be able to contact Customer Support because I couldn’t access my dashboard. Frustrating!! Please help!

    Jessica Denney

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi Jessica,

    I’m sorry you lost access to your account and blog. However, we’re not able to help with account recovery in the forums. For help regaining access to your WordPress.com account, please go to this page:

    https://en.wordpress.com/wp-login.php?action=lostpassword

    Click the “Need More Help?” link on that page, and fill out the form there. Our account recovery team will get back to you by email so you can discuss the options in private.

  • The topic ‘Changing log-in and email for account’ is closed to new replies.