Changing the name server: problem

• 

  folks11 · Member · Mar 30, 2013 at 8:49 pm

  • Copy link
  • Add topic to favorites

  I have to change the name server of my provider Strato. It tells me that I cannot change the name server to n1.wordpress.com. It is only possible for subdomains. What must I do?

• 

  staff-blorbo · Staff · Mar 30, 2013 at 9:28 pm

  • Copy link

  That’s because n1.wordpress.com isn’t a name server. ;)

  Per the guide at http://en.support.wordpress.com/domains/map-existing-domain/ our name servers are:

  NS1.WORDPRESS.COM
  NS2.WORDPRESS.COM
  NS3.WORDPRESS.COM

• 

  folks11 · Member · Mar 30, 2013 at 9:36 pm

  • Copy link

  Anyway. Even if I use NS1.WORDPRESS.COM the provider tells me that it is only possible for subdomains. For the domain there is no option to change.

• 

  staff-blorbo · Staff · Mar 30, 2013 at 9:40 pm

  • Copy link

  Oh, is it volkerhansen.de? If so, we’ll need to add a zone record for you.

  I have manually added a zone record for volkerhansen.de.

  You should now be able to map it here following this guide: http://en.support.wordpress.com/domains/map-existing-domain/

  Please let us know if you need any further assistance!

• 

  folks11 · Member · Apr 4, 2013 at 5:06 pm

  • Copy link

  Store-My Upgrades still says: DNS needs to be updated
  What can I do?

• 

  staff-blorbo · Staff · Apr 4, 2013 at 5:33 pm

  • Copy link

  Have you changed your domain’s name servers as detailed at http://en.support.wordpress.com/domains/map-existing-domain/ ?

• 

  folks11 · Member · Apr 4, 2013 at 7:27 pm

  • Copy link

  My registrar is http://www.strato.de.
  Under domain administration I find:
  A-Record
  AAAA-Record
  MX-Record
  SPF-Record
  Dynamic DNS
  DNS reset

  Do I have to change the name server somewhere here?

• 

  staff-blorbo · Staff · Apr 4, 2013 at 7:33 pm

  • Copy link

  No, the name servers are changed through your domain registrar. I recommend contacting them about this.