Changing URL and more issues

  • Unknown's avatar
    laineykofficial · Member ·

    Hi all,

    I really need some help. I have set up an url and I realised it is the incorrect one (spelt wrong).

    As I could not change it, I just paid for another one (the correct spelling), however it has come up as my url with ‘dotcom’ so it’s example ‘(email visible only to moderators and staff)’.

    It still has ‘@wordpress.com’ at the end of the address although I paid not to have this.

    Also it wont let me set up the correct url without the words ‘dotcom’ at the end as it says that the URL already exists.

    I also can’t delete the sites as it wont let me!!!!

    Oh, to be honest I find it all so complicated and really need help. Also there is no live chat with wordpress so I cant get in touch with anyone and also cant find how to contact support directly.

    Can anyone help me?

    Thanks

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    I’ll tag this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

  • kathrynwp · Staff ·

    Hi there,

    Here is what I see on your account:

    elainekellegherphotographydesign.com -> mapped to elainekellegherphotographydesign.wordpress.com

    ekphotographydesign.com -> mapped to ekphotographydesigndotcom.wordpress.com

    Please let me know which domain(s) you’d like mapped to which WordPress.com address and I’ll be glad to help you get it sorted out.

    In future, you can contact staff through this form:

    Contact

    You can also post in the forums – as you’ve done – and add the modlook tag to the Tags area, which timethief already did. This calls a post to staff’s attention. (I’ve deleted the tag since I’m addressing your issue.)

    We do also offer live chat support as part of the WordPress.com Business bundle.

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