Changing URL I lost access
-
So I was attempting to update the URL for my website from http://www.pennstatechristiangrads.org to http://www.pennstatecrugrads.org/ and I guess I was unsuccessful. And as a result I lost access to the admin dashboard. I have no idea how to get back to it to undo what I did!
I was following the steps on this webpage: https://wpengine.com/resources/change-domains-wordpress/ and only got through step 1. I have no idea how to do step 2.
Thanks for any help you can give me!WP.com: Unknown
Jetpack: Unknown
Correct account: UnknownThe blog I need help with is: (visible only to moderators and staff)
-
Hi there,
We can’t help directly because we don’t host pennstatechristiangrads.org on our WordPress.com managed hosting. As a result, we can’t take a closer look at your site.
Instead your host uses the open-source variant of the WordPress platform (sometimes called “WordPress.org”) which functions differently than what we offer here on WordPress.com.
The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/
The folks in that forum are more familiar with these kinds of issues and are in the best position to help. You may also wish to reach out to wpengine support directly as they may also be able to help. Thanks!
- The topic ‘Changing URL I lost access’ is closed to new replies.