Changing website’s URL

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  andrew445867b9b8 · Member · Aug 8, 2021 at 1:27 am

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  I tried to change my website’s URL and now I cannot gain access to it. Did the website get deleted?

  Site: http://www.harpagifts.com.
  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

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  staff-totoro · Staff · Aug 8, 2021 at 8:22 pm

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  Hi there,

  We’re limited in how we can help because we don’t actually host your site on WordPress.com. Your host, Bluehost, uses a different version of the WordPress platform and we don’t have access to your server files.

  We don’t actually have the same method here for changing URLs, which was my other clue that your site might be hosted elsewhere.

  The good news is that this is something that Bluehost support can help with. You can reach them here and they should be able to assist with your site URL change. https://www.bluehost.com/contact

  Hope this helps point you in the right direction!