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  mlswlls · Member · Apr 5, 2017 at 7:02 am

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  Why wasn’t I charged for renewal

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · Apr 6, 2017 at 9:40 am

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  Hi there,

  Why wasn’t I charged for renewal

  Our system shows the transaction was blocked by your bank. When this happened we sent an email to let you know that we were unable to take payment and requested you update your card details.

  I would recommend speaking to your bank about why they blocked the payment — you could also ask them to whitelist us as a merchant.

  justmemyselfandmiles.com expired on 2017-02-08 and is now in the redemption period:

  Recover an Expired or Cancelled Domain

  I can try to recover the domain for you, however, I would need to send a payment request for the redemption fee ($80) in addition to the domain cost ($18). Once we’ve received payment I can start the recovery process. If this fails you will be fully refunded.

  Let me know if you would like us to try and recover the domain and if you have any questions.

  Thanks!

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  gemmacevans · Member · Apr 6, 2017 at 10:04 am

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  Hi again,

  I’ve sent a follow up email to the email address on your account. You can reply to me there :)