charge on credit card

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  internationaldigitalhub · Member · Sep 6, 2022 at 3:03 pm

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  Hi, I have this charge on my credit card: WORDPRESS

  Could you please tell me what it is in reference to?

  I don’t have a site with WordPress.com yet

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  staartmees · Member · Sep 6, 2022 at 3:32 pm

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  You can check this yourself at https://wpchrg.wordpress.com/.
  And never post sensitive info on a public forum …

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  staff-blorbo · Staff · Sep 6, 2022 at 5:54 pm

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  Hi there, I checked your account, but I don’t see any purchases, transactions, or billing activity.

  It looks like you may have more than one account here. If you do not recall the password, you can recover access by using the transaction ID you posted in these steps: https://wordpress.com/support/account-recovery/#account-recovery-form

  Also, if you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.

  If the charge is located using the above site, but you are not presented further options, please contact us via billingsupport@wordpress.com