Charge on my account

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  activeproperty · Member · Oct 23, 2012 at 2:23 am

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  Hello,

  On Oct. 10, 2012 I was charged $18.08 on my credit card to http://www.WP-Fee.com.

  I have not purchased anything from wordpress and don’t know how you got my credit card number. Nor do any purchases/upgrades show up in my account.

  Please contact me about refunding the $18.08 and resolving how/who gained access to my credit card.

  Thanks,

  Jodi Bier
  (email visible only to moderators and staff)
  Blog url:

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  auxclass · Member · Oct 23, 2012 at 2:39 am

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  $ 18.08 does not sound like a standard upgrade cost – you can see all upgrades and payments in

  Dashboard >> Store >> Upgrades or Billing History

  I will also flag this for staff attention as they can look at your account history

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  thistimethisspace · Member · Oct 23, 2012 at 3:27 am

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  Volunteers can’t help with financial issues. If you wish to contact Staff about the charges you see on your statement, please use this form (which works even when the main contact form is closed): http://en.support.wordpress.com/contact/?whywasi=charged

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  staff-blorbo · Staff · Oct 23, 2012 at 7:03 pm

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  Would you please tell us the billing name on the card?

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  staff-blorbo · Staff · Oct 23, 2012 at 7:04 pm

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  Actually, don’t tell me that here. I’ll send an email to the address on your account.

  Once received, please reply to the email.