charge on my credit card

  • Unknown's avatar
    daynadine · Member ·

    Hi. I don’t use this account anymore, and I have a recent $420 charge on my credit card. Can you reverse it and cancel this please?

  • kokkieh · Staff ·

    Hi there,

    The WordPress.com account you’re using to post here has never bought any upgrades from us, and we don’t even have a credit card on file for you that we could have charged.

    If you’re not sure what WordPress.com site or account the charge is for, please search for the charge at https://wpchrg.wordpress.com/. You can also use the Contact Us link on that page to contact our billing support team directly for further help with this – to track down the transaction we’ll need to get some additional information from you which we cannot discuss here in the public forums.

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