Charged 88 dollars and I want to delete this domain and my account

  • Unknown's avatar

    Hello I’ve been charged 88 dollars to my credit card and I am not sure why. I’ve reached out in the past to ask you guys to please cancel this domain and not charge me and I’ve been charged again. Please refund me the 88 dollars and delete whatever domains I am being charged for. I also received an email that I had 30 days to manage my subscription charges and that was 6 days ago, so I don’t understand why you have prematurely charged me.

    Please confirm that you will refund me and this will not happen again. Thank you.

    Correct account: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • Hi there,

    I would be happy to assist you in canceling and refunding your purchase. However, the upgrade that was purchased is not associated with the account you contacted us from. If you still need assistance, create a new thread under the username/account that purchased the upgrade. Then, I can look into refunding the subscription purchase.

    Let me know if you have any questions.

    Thanks!

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