Charged for a blog that was deleted/cancelled

  • Unknown's avatar
    debswhitefield · Member ·

    I was charged 99 GBP today, I assume for a blog I had paid for last year but which I cancelled/deleted a couple of months ago. I don’t even have access to login to my profile anymore. Please refund my money ASAP, I am not sure you guys were still able to deduct from my card anyways. Please help!

    Site: https://debbiewhitefieldorg.wordpress.com.
    WP.com: Yes
    Correct account: Yes

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    I’m not seeing any charges from the WordPress.com account you are posting from. This would mean you have a different account where the charge took place.

    If you can locate the transaction ID on your credit card statement (here’s how), please use the account recovery form to send the transaction ID to us. We’ll get back to you via email shortly. Please do not share the transaction ID on this public forum.

    If you’re unable to locate the transaction ID, please use this page to submit the charge-related information to us. We’ll get back to you soon after you submit the information: https://wpchrg.wordpress.com/

    Regards

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