Charged for account but content was not online
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I was charged 2 years ago for my WordPress account but all my content has not been available online and appears to be lost forever.
Site: Kindnessofstrangers.blog.
WP.com: Yes
Correct account: Unknown -
Hi there,
I do not see any upgrades under your @kindnessofstrangerssallytanya WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/.
Is it possible you made your purchase under a different login? I can confirm that kindnessofstrangers.blog is registered at WordPress.com but is under a different account and not your kindnessofstrangerssallytanya login.
If you do not recall how to log in to your other account you can fill out the form here to get assistance from our Account Recovery team: https://wordpress.com/wp-login.php?action=recovery
Once you are logged in under the correct account please reach us here and we’re happy to help: https://wordpress.com/help/contact
Thanks for your patience!
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