Charged.for domain

  • Unknown's avatar

    I never use my word.press account and wish to close it. I’ve just been charge £51. Can I claim this back?

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Hi! If you’re within the refund window, we can help. We just need you to log into the correct account first.

    Can you log out, then log in again using the email address that received purchase notifications and what not? That’s the one you’ll need to use to access the site.

    Here’s how you can recover access if needed:
    https://en.support.wordpress.com/account-recovery/

    If you’re having trouble with that, can you please send a link to the site?

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