Charged for domain but no charges found in purchases.

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  naranb · Member · Dec 13, 2020 at 5:57 pm

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  Charged for domain but no charges found in purchases.

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  staartmees · Member · Dec 13, 2020 at 6:49 pm

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  You can check that charge at https://wpchrg.wordpress.com/

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  fstat · Staff · Dec 14, 2020 at 9:06 am

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  Hi there,

  What domain are you referring to? The account you’re contacting us from never registered a domain or made a purchase.

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  naranb · Member · Dec 14, 2020 at 10:27 am

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  Hi

  I have been charged for the domain divinesky.org Please can you advise which email address was used to register this domain as when I use my current email address I am not able to see any purchases under my account so I do not know how to cancel this charge.

  Your assistance will be greatly appreciated.

  Thank you.

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  fstat · Staff · Dec 14, 2020 at 12:30 pm

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  Hi there,

  We cannot disclose any information about the account that owns that domain. Please follow our Account Recovery guide to restore access to your account.

  Recover Your Account