charged for something I didn’t want

• 

  malibudreamhouse · Member · Apr 20, 2021 at 5:07 pm

  • Copy link
  • Add topic to favorites

  I am caught in an endless loop on your customer service but hopefully someone can resolve this. I just noticed a charge to my JP Morgan Chase credit card for $18. I didn’t authorize this and whatever it is, I don’t want it. Please refund or I will call my bank’s fraud dept.

• 

  staff-blorbo · Staff · Apr 20, 2021 at 5:21 pm

  • Copy link

  We have absolutely no history of purchases, transactions, or billing activity of any kind since 2019 under the account you’re currently logged into.

  If you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.

  If the charge is located using the above site, but you are not presented further options, please contact us via billingsupport (at) wordpress (dot) com