Charged Renewal Fee Twice

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  tasialexis · Member · Dec 3, 2013 at 9:25 am

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  I have been charged twice for renewing my site and I would like a refund for the second $18.00 charge. I own the site tasialexis.com and renewed yesterday. While I was paying for renewal, WordPress told me something went wrong. So, I hit the “Pay Now” button twice, and it ended up charging me twice.

  The blog I need help with is: (visible only to logged in users)

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  rachelmcr · Member · Dec 3, 2013 at 1:28 pm

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  Hi there,

  Sorry about that! I refunded the second charge, and you should see that refund on your bank statement within about 10 days. Please let me know if you have any other questions or concerns. :)

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  tasialexis · Member · Dec 3, 2013 at 4:47 pm

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  Thank you so much for your help!