Charges

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  sethleroux22 · Member · Feb 8, 2022 at 9:29 pm

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  I was charged for renewl of my account. I had it refunded and then it was taken AGAIN. Please help?

  WP.com: Yes
  Correct account: Unknown

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  staff-blorbo · Staff · Feb 8, 2022 at 9:32 pm

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  The refund was sent today.

  Depending on your credit card provider, it can take up to 10 days for the them to display the credit on your statement.

  It’s also possible that, since the refund was placed the same day of the charge, your credit card provider may process it as a reversal, meaning the original charge may simply be removed.

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  sethleroux22 · Member · Feb 8, 2022 at 9:36 pm

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  I was charged 158.20 and then refunded 158.20, immediately recharged 135.60 and there is no way to reverse the second charge.

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  staff-blorbo · Staff · Feb 8, 2022 at 9:49 pm

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  Hm, that’s odd, I’m seeing the refund sent on our end. Sorry about that!

  Please contact our billing department about this via billingsupport@wordpress.com