Charging of fees

  • Unknown's avatar
    nusbopjissi · Member ·

    Hi,

    I have been charged a fee of $420 Singapore dollars on 23rd March 2022. But when I look at the plan I am using, it should be free I suppose? May I know what fee is it?

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Hi there,

    I understand your concern about the charge of $420 Singapore dollars on 23rd March 2022, and I’m here to help clarify the situation.

    After reviewing your account, I found that the charge was associated with the renewal of the Business plan for your site, socialsysteminnovation.wordpress.com. However, it appears that your Business plan has since expired, and your site has reverted to the Free plan.

    I’d like to reassure you that you won’t be billed again for this plan, as your site is currently on the Free plan.

    If you have any further questions, please don’t hesitate to reach out. I’m here to help.

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