checkout error

  • Unknown's avatar
    kaianaturals · Member ·

    Hi, I’m getting a ‘enter your full name’ error when I already have filled in this field at checkout. This usually appears on the credit card page when I try to click place order. I have a screenshot I can provide.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hi kaianaturals, the screenshot would help. Can upload it here? https://wordpress.com/media

    Also, just to be sure, are you having the issue while buying an upgrade on WordPress.com, or do you need hep with another site.

    Please update us here and we’ll sort out the next steps. Thanks!

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