Checkout Field Label Missing After Plugin Updated

  • Unknown's avatar
    rxhandbookgmailcom · Member ·

    My checkout page is missing the field label. The fields are there but the label for the fields are missing. This all happened after I updated several plugins.

    I deactivated and reactivated the checkout field plugin to no avail. After I changed settings in the checkout field plugin, it would not update on my site. Settings also would not save on the checkout field plugin.

    Any help would be appreciated.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hey there, you might try the Health Check plugin to confirm whether you see the same issue with a default theme and without other plugins enabled. Health Check will let you test without affecting the live site. Once you identify the culprit, you can reach out to them for their help.

    Going forward, you’ll want to use the correct forums and resources for your WordPress installation, since it isn’t hosted here with us. We have some tips on finding help here:
    https://wordpress.com/support/help-support-options/#word-press-org-support

    Hoping this helps!

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