Checkout Page Block

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  gypsytreasurecc · Member · Aug 5, 2021 at 11:41 pm

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  I am using the payment gateway called ‘Elavon Converge NA Gateway’ and there seems to be something in the checkout page that is not allowing the connection to the Payment Gateway plugin. Everything in set up correctly within Elavon as well as in woo-commerce settings. Please let me know if this is something I can get some help with.

  Thank you,
  Joelle Martenson

  Site: https://gypsytreasurecc.wordpress.com.
  WP.com: Yes
  Correct account: Yes

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  staff-blorbo · Staff · Aug 5, 2021 at 11:47 pm

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  Hi there,

  Please contact WooCommerce support directly for help with their plugin. The forum you’re posting in now is for the hosting provider, WordPress.com, and we can only help with sites that are hosted on our servers.

  If you’re using the free version of WooCommerce you can post in their community forum, here:

  https://wordpress.org/support/plugin/woocommerce/

  Or if you’re using any premium or payment gateway add-on downloaded from WooCommerce.com you can reach live chat and email support here:

  https://woocommerce.com/my-account/create-a-ticket/