China mobile can't receive 2step verification code via sms

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  svuoss · Member · Jul 14, 2017 at 8:01 am

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  China mobile can’t receive 2step verification code via sms, also no backup code.

  Can I reset my account via my email?

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  kokkieh · Staff · Jul 14, 2017 at 12:54 pm

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  Hi there,

  The account you’re using to post here does not have 2FA set up and never have. Of what account are you speaking, please?